Refund Policy

1. 30-Day Money-Back Promise

If you’re unsatisfied with your purchase for any reason, you can request a full refund within 30 days of receiving your order. We want you to feel confident shopping with us.

All products are eligible—whether they’ve been opened, lightly used, or remain in their original packaging. We handle every return request with fairness and transparency.

2. No Exceptions or Hidden Conditions

Our refund policy applies to every item we sell. There are no special exceptions, fine print, or excluded categories. If you’re not happy, you qualify for a refund.

3. Steps to Start a Refund

To initiate a return or refund, contact our customer service team at support@weare-fashion.com. Include your order number and a short explanation of the issue or reason for the return. We’ll respond promptly with instructions on how to proceed and where to send your item, if necessary.

4. Returning Your Items

Please send returns to the following address:

212 E 22nd St #1470, Cheyenne, WY 82001, United States

Customers are responsible for covering return shipping costs, unless the product arrived damaged, defective, or incorrect. If that’s the case, we’ll provide a prepaid shipping label or reimburse your shipping expenses once verified.

We recommend using a trackable courier service to ensure your package reaches us safely.

5. Processing Your Refund

Once we receive your returned item, our team will inspect and confirm the condition. After approval, your refund will be processed to your original payment method within approximately 1–5 business days.

Depending on your financial institution, it may take an additional 7–10 business days for the funds to appear in your account. You’ll receive an email confirmation once your refund has been issued.

6. Damaged, Defective, or Wrong Items

If your order arrives broken, incorrect, or otherwise not as expected, please contact us within 7 days of delivery at support@weare-fashion.com. Include your order number, a brief description of the issue, and clear photos of the item and packaging.

Once verified, we’ll either send a replacement or issue a full refund, including any necessary return shipping costs. Our goal is to resolve these situations quickly and fairly.

7. Need More Help?

If you have questions about your return, refund, or any other concern, our support team is ready to assist. Reach out anytime at support@weare-fashion.com. We respond to most inquiries within 24 hours.